Privacy Policy
Effective Date: [Insert date]
AJM Softwash Plus LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following information:
- Personal Information: Name, phone number, email address, physical address, message content
- Usage Information: IP address, browser type, referring/exit pages, pages visited on our website
2. How We Collect Information
We collect information through:
- Website contact forms
- Incoming phone calls
- Text messages (double opt-in confirmation)
- Cookies and similar technologies (see Section 5)
3. How We Use Information
We use the collected information to:
- Respond to your inquiries and provide quotes
- Confirm appointments and send service reminders
- Communicate regarding services, updates, and marketing communications (where permitted)
- Improve our website and services
4. Text Messaging (A2P Compliance)
We may send text messages for appointment reminders, confirmations, and service-related updates. Users are opt-in to receive services. Opt-in is confirmed via a double opt-in process when applicable. Message frequency varies. Users can opt out of receiving text messages at any time by replying STOP. Carrier fees may apply.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and assist in marketing efforts. You can control the use of cookies through your browser settings.
6. Data Sharing
We do not sell, rent, or trade your personal information. We do not share your information with third parties except as required by law or as necessary to operate our services (such as web hosting providers or email service providers).
7. Data Retention
We retain your data indefinitely to provide ongoing customer service, unless you request its deletion.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
9. User Rights
You may request to access, update, or delete your personal information by contacting us at the information below. You have the right to opt out of text messaging by replying STOP at any time.
10. Children’s Privacy
Our website and services are intended for homeowners over the age of 18. We do not knowingly collect personal information from children under 18.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The effective date at the top will indicate the latest revision. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AJM Softwash Plus LLC
1 Lake Charles Pl
Palm Coast, FL 32137
Phone: (386) 386-3737
Email: info@ajmsoftwash.com
